Data Rights on BeWelcome
This document was last updated on 22 March 2020. (French version)
Your Data Rights
The European General Data Protection Regulation (GDPR) and the French Digital Republic Act (DRA) give you certain rights over your personal data on BeWelcome. In summary, these include:
Right of access to data/copies of data
You have a right to obtain a copy of your personal data from BeWelcome. You can download this via the password-protected link in your BeWelcome profile.
Right to rectification of errors
It is your responsibility to keep your profile accurate and up to date, and any errors must be rectified directly by you.
Right to deletion/Right to be forgotten
You have the right to delete or have deleted any personal data, with the following exceptions:
- BeWelcome may retain some personal data, profile details etc. where they are relevant to an investigation about an abuse; and
- Some personal data may be retained where it is part of posts in the BeWelcome forum or messages to third parties.
Right to object to or to restrict processing
You may, at any time, block further processing of your data by setting your profile to «inactive». This suspends your hospitality activity and removes your profile from members lists and searches, though you might still receive messages from other members if you had outstanding correspondence with them.
Right to data portability
GDPR promotes the idea that user data should be ‘portable’ between service suppliers. The individual nature of hospitality platforms means that there are natural restrictions on the ‘automatic’ transfer of data between platforms and, currently, no agreements or standards exist for this.
However, if you request a copy of your personal data from BeWelcome (see above) we will provide this copy in a ‘machine readable’ format (e.g. a .txt or .html file).
Right to withdraw consent
Your personal data is used for the purposes of hospitality and cultural exchange. This data is provided at your own discretion, and you may restrict or amend it at any time.
Right to object to marketing
BeWelcome does not use personal data to make money, either for itself or on behalf of others. Our communications with you are normally only information about the site (e.g. site changes). We occasionally produce a newsletter which may contain wider information about BeWelcome and hospitality, but you can choose not to receive this by changing your account ‘preferences’.
Right to complain to the relevant data protection authority
For BeWelcome, the relevant data protection authority is the French CNIL (Commission Nationale de l'Informatique et des Libertés) and details for contacting them are at www.cnil.fr/en/contact-cnil
Rights of Inheritance
The Digital Republic Act 2016 gives rights of inheritance of digital accounts, on the death of the user, to nominated heirs registered with the French CNIL (Commission Nationale de l'Informatique et des Libertés) or with certain certified third parties.
Because of the particular circumstances of BW, accounts are individual and cannot be transferred or inherited. However, heirs registered under the DRA (see above) have a right to obtain a copy of the personal data, before the account is deleted.