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Technical problem

genova
Profile

posted 2007/08/10 09:53    Visibility: World

Hi,

for became an BW member I joined it from my portable p.c., but usually I work with an other p.c. in my office and from this I have problem, I'm unable to edit my profile, contact you, edit my photo or up date. In all this cases the page is completly empty without possibility to write and I can just write here in the forum, amazing!

I'm not an p.c. expert, so I don't know why this happen. The p.c. doesn't work is windows XP 2002.

Thanks for your help.

Elisa

ocal5
Profile

posted 2007/08/11 18:17    Visibility: World

Hi Elisa,

First thing to try would be to empty your "Internet tempory files", and try to logout, close and open again your browser, and re-log-in in order to make all things clear.

If it's still don't working, donc hesitate to write a feedback here like that it will be possible to the "support" people to see if your Internet browser at your office is very old or not.

Alban
thorgal67
Profile

posted 2007/08/13 13:38    Visibility: World

@elisa:

yes, try as Alban suggested, but before you do that, make sure your window is completely maximized (so fully opened).

When I access BW at my workplace I can only edit in Internet Explorer 6 when the window is maximized.

If that doesn't help : try Alban's suggestion