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Empty profiles are useless

posted 2012/04/03 15:51    Visibility: World


I think I suggested this sometime ago somewhere else within BW, but today I became frustrated/disappointed again (while looking for hosts, so it's time for me to voice my/our/the problem again:

There are simply too many profiles that are empty, useless: no photos, no information on the person, just wasting space and our attention. What's the point? The inverse of that fact is that there are too few profiles that serve any purpose. So, wouldn't the solution be to encourage or even oblige people to complete their profile if they are really serious about hosting? Does that make sense? If so, how could we/you proceed to have more and more people fill out their profiles? That is the question.

posted 2012/04/03 16:32    Visibility: World


yeah Ignacio.

I undoubtedly agree with you. There's plenty of "junk" profiles over here.

"So, wouldn't the solution be to encourage or even oblige people to complete their profile if they are really serious about hosting? Does that make sense?"


In my opinion.... yes, it does make sense.

 

 

 

posted 2012/04/03 16:53    Visibility: World


I second that. Although I'd prefer to look for hosts via BW instead of other hospex sites, it's rather frustrating to see that there are mostly ghost profiles around. :(

Call me over-cautious and/or spoiled by other  social media,  but I do not feel comfortable with writing to persons without any information, photo, comments etc. 

Talking about the solutions you suggested:

I think it would definitely make sense to encourage people to fill in their profiles (via reminder etc.) I'm not sure if, in case that they don't do so, the consquence  should be to delete them (I guess that's what you meant when you're saying "oblige them"). But maybe it would be technically possible to at least hide them from the search if they've got an incomplete profile AND didn't log in for 6 months or something?

 

posted 2012/04/03 17:12    Visibility: World


@larifari

 

posted 2012/04/03 17:12    Visibility: World


+1 to larifari proposal: hide from search results users with empty profle and inactive for more than 6 months

posted 2012/04/03 19:46    Visibility: World


i don't like to force people to fill in their profile.

on couchsurfing i couldn't contact a former guest of mine, because she choose to be contacted by full profiles only. i had picture and some text, but that was obiously not enough to have a full profile. i had to fill in every single category, quite ridiculous.

i guess some people have really ghost profiles here, maybe they even lost the password and forgot about their profiles...

other people still might be activated again.

generally i would also hide person in search, that haven't been active for 6 months. especially in berlin and other big place, where are a lot of other more active members...

but in case of a really rare destination with only one member, i would prefer to have this one member with a chance of 5% to get an answer, than to have no one.

is there any chance to program something like this?

posted 2012/04/03 21:22    Visibility: World


Some hints:

If you choose the "advanced search"-option you can already search for "active"-members, but when I checked it right now, it doesn't make a difference (broken?).

Another (working!) option is sorting the results by "last login" and order it "forward", than the people who logged in last are on top of the list. Still new, empty profiles will mess up the result list.

There has also been an adminscript to send out mails to members who hasn't logged in for long time to suggest to renew their interest by logging in (or otherwise got hidden). But I'm not sure if it's still active - JeanYves should know ...

But can't harm to rephrase useful ideas and try to find coders for it! I also like to get rid of profiles useless for everyone.

posted 2012/04/03 21:52    Visibility: World

Available translations:[Original fr] [en]


I agree, empty profiles is a big problem for this site. I admit that after discovering this site last automn, I did not made a profil with as many details as on couchsurfing.org immediatly. In fact, after receiving on my profile a neutral appreciation out of subjet from a person of whitch I never had any relation, and as this message was not taken off, I thought to destroy my account. The message disappeared after nearly than a month and so I filled better my profile. And a week after, I found my first traveller on this forum.

He subscribed (here and on CS) to the group againts CS to become a lucrative organisation. So, he seems more near from BW. But to find hosts, he goes on trying with CS and it was because he did not find something in Paris that he tried here. Since our very positive contact, he goes on connection sometimes twice a day on CS (I follow his travel watching that) but he never came back on BW even to put an apreciation about me (there is one on CS). I think the few number of people registered here, and the big part of empty profiles is the main reason for him not to use more BW.

But me also, when I spoke with him, I had a rather negative opinion of BW.

On couchsurfing.org thas's a long time I don't receive messages of groups in witch I am (so, no reason to connect when no direct message), I finished by receiving a mail saying that, as I did not connect since (if I remember) 3 monts, my profile was stopped to be shown. Yet he was well informed.

I think we can do the same. Empty profiles combined to rare messages on the majority of groups of this forum gives a bad impression.

To be more precise, I would propose the following rules :
- For new accounts, 3 mails, each one month after the last one asking to fill his profile. The profile would be hidden after 3 months if not filled significantly. By "significantly", the minimum should be half of items filled if no photo, or photo + the quarter of the items filled.
But 3/4 without photo or half with a photo may also be a good choice.
- For existing accounts : not filled since more than a year => warning mail and imediate hide of the profile until the person connect again.
- For non filled account since less than a year, we can send 2 ou 3 mails with a month of interval before hidding.

On the other hand, if an account is correctly filled, no connexion during a long time is not necessarilly bad. It can means that now, the person is not travelling, that for the place where this persons lives, there are few sollicitations, and that this personn does not either need to connect to answer someting in this forum. But if someboy contact this person, may be several hours will be enough for an answer.

posted 2012/04/04 10:05    Visibility: World


I think that most of people without filled profile does not connect.

So, why don't disable old profiles (after 6 months for example).

When disabling (or one month before), let's send a mail explaining that the profile is disabled due to a year of inactivity.

Also explain that the profile will be enabled again as soon as he/she will connect again. Explain that BW is growing now, and that if they fill their profile, they will probably receive more requests...

If we can not disable profile for the moment, why don't just send them this mail, and see if it works?

posted 2012/04/04 10:29    Visibility: World


Could we move this discussion in a group (e.g. http://www.bewelcome.org/groups/571) ?

posted 2012/04/04 10:43    Visibility: World


Perhaps it would be good to pimp up a bit the wiki page http://www.bewelcome.org/wiki/Setting_up_a_good_profile

Probably it won't really change much, but it still could be a good thing to do

posted 2012/04/04 11:12    Visibility: World


Well, I think it's obvious, everybody agrees, that the objective is to get people with empty profiles to fill them out.

Re:  "Could we move this discussion in a group "  - Moving this discussion into a technical group might be good (though I don't see it as a technical but strategic problem), but only if at the same time the people with empty profiles are made aware of their non-participatory nature, and encouraged, moved, persuaded, obliged, or otherwise manipulated into doing something.

So, why don't you send them a message with a copy or summary of our discussion? There's no point in our discussing this if it remains within our closed circle.

It's not necessary to have ALL the sections of the profiles filled out. Of course there should be some leeway.

To anyone even considering joining BW it's a complete turn off to see so many black mickey mouse signs (the icons for profiles without photos), and then even more so if you click on them and there's no text, etc. So why do they appear in the first place? I think you should have a minimum data before any profile can be activated from the beginning. A minimum is just that, a minimum. Everyone is free to add then as much as they want after that.

Another point is whether BW should do more to promote itself. I think it should, but I've noticed there is a general feeling here against that because it would supposedly make us more "commercial" or popular and that is taboo for some strange reason. So we remain "pure" in that sense but if we die, no one will notice it. What a smug attitude. Are there no marketing people out there who would know how to get the word out that BW exists? My critique is that the mere mention of "marketing" ellicits here negative comments and reactions. I'm not talking about selling anything; maybe publizing is a better word?

Anyway, before you even think of attracting people to have a look at the site, it has to be "washed" and put into tip-top shape for the newcomers to have the feeling that there are meaningful and interesting profiles in it.

 

posted 2012/04/04 12:19    Visibility: World


To anyone even considering joining BW it's a complete turn off to see so many black mickey mouse signs (the icons for profiles without photos), and then even more so if you click on them and there's no text, etc. So why do they appear in the first place?


I'm not sure if I got your point. The users displayed on the homepage are selected automatically between those who have a public profile to non members and a profile picture.

If you profile is not public to non members, in the forums, the mickey mouse sign (i actually thought it was a bear!) is showed instead of your profile picture - no matter how much your profile is filled out. So, non members would see mickey mouse/bear signs anyway.


posted 2012/04/04 12:35    Visibility: World


i totally +1 this.

there are a number of mechanisms we can and should deploy to filter out unrelevant profiles from lists and search results. but as always the bottleneck is programmer workforce. there are currently 2 to 3 people regularly (once or twice a month) contributing code. if you have any ideas to solve that, many things will flow easy. :)

however, the workflow should be like this:

  1. you decide on a set of criterias of which profiles are more relevant than others and how this would affect lists and search results
  2. you formulate each criteria and its effect on a specific list or search result into a forum thread, even better a trac ticket and prioritise them (be specific, no "show last login people first everywhere", but "show last logged in members in place member list first")
  3. we, the coders, implement the most important 3 and see from there :)
 

posted 2012/04/04 12:38    Visibility: World


ps: it's clearly a bear :)

posted 2012/04/04 13:24    Visibility: World


agree, but could we ban "facebook +1 picture users" at the same time ?

posted 2012/04/08 12:11    Visibility: World


posted 2012/04/08 12:18    Visibility: World


hehe, where do you get this stuff, cyborg?

Walter: You want a toe? I can get you a toe, believe me. There are ways, Dude. You don't wanna know about it, believe me.

Dude: Yeah, but Walter... 

Walter: Hell, I can get you a toe by 3 o'clock this afternoon... with nail polish.

:)

posted 2012/04/11 05:31    Visibility: World


posted 2012/05/21 03:31    Visibility: World


"it's clearly a bear"

LOL.

I do mind, the Dude minds. This will not stand, ya know, this aggression will not stand, man.